Shipping policy

Shipping Policy

We currently ship to customers within the United States.

Processing Time

Orders are processed within 1–3 business days (Monday through Friday, excluding federal holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping

We offer free standard shipping on all orders within the United States.

Estimated Delivery Time

  • Processing time: 1–3 business days

  • Transit time: 6–11 business days

  • Total estimated delivery time: 7–14 business days

Orders placed after 6:00 PM (Pacific Standard Time – Los Angeles) will be processed on the next business day.

Delivery times are estimates and may vary due to carrier delays, weather conditions, or high-volume periods.

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

We do not ship to PO Box addresses or military addresses (APO/FPO/DPO).

Failed Delivery

If a package is returned to us due to failed delivery attempts or incorrect address details, we will contact you to arrange reshipment. Additional shipping fees may apply.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at Info@chloeboutiqueofficial.com. We will review the situation with the carrier and provide an appropriate resolution.

Business information

Website name: Chloe Boutique

Address: Lattenklieversstraat 61, 8730, Beernem, Belgium

Company name: BV DECLERCK EMPIRE

Email: Info@chloeboutiqueofficial.com

Phone+1 786 706 2703

Tax registration number: BE1021535407

Company registration number: 1021535407

Warehouse address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District